Rowett News...

New Group Head Office in St Austell

Following continued expansion, Rowett Insurance Broking Group have moved their St Austell office from Alexandra Road, St Austell to brand new premises at St Austell Enterprise Park

Since forming the business in 1985 local businessman, Glyn Rowett, has seen impressive growth in his insurance brokerage which now has offices in Plymouth and Truro in addition to the new head office in St Austell. With modern spacious offices, ample parking and a panoramic view of St Austell Bay, the new site is an exciting step forward for this well established business.

This expansion has not dulled Glyn’s passion for the locality in which he and his business developed, he remains extremely proud of his local roots. Glyn is a familiar face on the local golf and football scene and Rowett Insurance continue to sponsor a number of local events and initiatives.

Rowett Insurance have this week been joined by Steve Maltby as Sales Manager. Steve has worked in the industry for 37 years as a Business Manager for a major insurer, more recently based in the Westcountry, and is looking forward to working in St Austell.

Glyn comments:
"As I see an ever increasing tide of Insurance Brokers giving up their independence, often by selling their businesses to multi National Companies and direct operators setting up faceless call centres, often overseas,  it makes me even more determined to remain fully independent.  I see our role as providing local service to local people, remaining in touch with local needs and developments.

We have experienced, knowledgeable, reliable people within our business who are committed to providing tailored insurance and risk management solutions to our customers whether they be personal insurances or commercial.

We had outgrown our offices in Alexandra Road and our plans for expansion made the move to larger premises a priority for our business. The new offices at St Austell Enterprise Park are perfect our needs for several years to come.

May I thank our clients for their loyalty and support and assure customers, both old and new, that Rowett Insurance Group are committed to continuing to provide a local service in our St Austell office as well as Truro and Plymouth"

New Appointment of Sales Manager

Rowett Insurance Group is delighted to announce the appointment of Steve Maltby as Sales Manager. Steve will be responsible for all aspects of the Rowett Group Commercial operation.

Having worked for a leading UK Insurer in a variety of managerial and sales roles for 37 years, Steve brings a wealth of experience to the business. He is well known in Devon & Cornwall having worked in the area for the last 15 years. Steve is a past President of The Insurance Institute of Plymouth.

Steve says:
"I am delighted to join the Rowett Insurance Group with whom I have had business dealings over a number of years. I hope to contribute to their continued success and I am looking forward to this new challenge.

Rowett Insurance Broking Group is one of an ever decreasing number of Insurance professionals who can truly describe themselves as independent Brokers. I believe strongly in local Insurance Brokers supporting local people and businesses, an ideal which is shared by Glyn Rowett and the team at Rowett Insurance Broking Group"

Rowett Insurance Group is Recognised as an Investor in People

Investors in People is the national standard which sets a level of good practice for improving an organisation's performance through its people. The standard ties training needs directly to the long-term aims of the business and gives investment in staff a greater focus.

By formalising our business planning process as well as focussing on staff development and appraisal, we have put 'best practice' in place and we are seeing the benefits already!

Evolution Legal Service

At various times in life, legal advice and assistance may be required, but is so often unobtainable due to expensive legal costs. Rowett Insurance Broking Group has negotiated the services of Evolution Legal Service Limited to provide low cost access to justice for policyholders.

The majority of benefits are linked to clients' motor or household policies, however membership also provides valuable additional benefits for most types of legal issue.

The experienced staff at Evolution Legal will offer practical advice and assistance to bring claims, recover uninsured losses, handle disputes, and a number of other related aspects.

The Evolution Legal cover is available to all motor and household policyholders (at the start or renewal date of the policy) for an annual fee of £12.50.

Industry Regulation

In January 2005, compulsory statutory regulation of the insurance industry by the Financial Services Authority (FSA) began.

The FSA is the independent watchdog that regulates financial services, and has four statutory objectives:

• To maintain confidence in the UK financial system
• To promote public understanding of the financial system
• To secure the right level of protection for customers
• To reduce the potential for financial services to be used for financial crime

Rowett Insurance Broking Group is authorised and regulated by the Financial Services Authority, continuing our commitment to 'best practice' and to improving industry standard as a whole.

Further information on the Financial Services Authority can be found on their website at www.fsa.gov.uk/register

Broadband Britain Challenge

Rowett Insurance Group are the Regional Final Champions for the South West in the category of Businesses awarded in recognition of outstanding innovation in using ADSL Broadband.

We have also been shortlisted for the National Awards to be held in London on Friday 12th September to celebrate the pioneers of ADSL broadband. This unique challenge, supported by BT Wholesale, UKonline and academy seeks to highlight the innovative uses made of ADSL Broadband.

Glyn received the trophy on behalf of the Group which was presented by Paul Ross and Phillipa Forester on fun packed evening recognising varying categories.

Rowett Group pledge £5,000 to help Carn Brea Leisure Centre

Rowett Insurance pledge £5,000 to help Carn Brea whom have recently been selected from over 200 Centres nation-wide to receive a grant of £27,683 provided by the English Federation of Disability Sport, in association with Sport England, to develop their facilities for the Disabled.

The Centre was closed in November 1999 and Lynn Butler, Head Receptionist at the time, acted as catalyst to a small group of users and staff who formed an action committee to fight the closure. The action group led to the development of a charitable company who now holds a 99 year lease on the building.

Carn Brea reopened on 21st February 2000 and had just £250 in the till raised by the over 50's Badminton group and represented the total funds of the company. The staff worked unpaid for the first 14 days of trading. The reopening received overwhelming support from the public and the media and initiated a remarkable achievement for the Centre and for the area.

The Rowett Group is pleased to help take the centre to the next level and wish Lynn, Damion, members of staff and the Board of Trustees congratulations on their fantastic achievement in providing leisure facilities for all the community.

Glyn Rowett seen above presenting a cheque to Lynn Butler at the Carn Brea Leisure Centre

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